Our Commitment to Privacy
Wicked Stitch and Logo values its customers and respects their privacy. We collect customer information in an effort to improve your shopping experience and to communicate with you about our products, services, contests, and promotions. Wicked Stitch and Logo recognizes that it must maintain and use customer information responsibly. We do not sell or rent the information you provide to us online to third parties.
What kind of information does Wicked Stitch and Logo collect?
We collect information (such as your name, email address, mailing address, and phone and credit card numbers) that you provide when you place an order, sign up with us or participate in a contest, promotion or survey. We also maintain a record of your product interests and your purchases online and in our stores. We may acquire from third parties customer names and mailing addresses for select postal mailings.
How does Wicked Stitch and Logo use my information?
When you make a purchase from Wicked Stitch and Logo, we use your information to process your order. We will also send you emails to confirm your order, and we may need to contact you via phone, postal mail or email if we have other questions regarding your order. When you sign up with Wicked Stitch and Logo or participate in a contest or promotion (online, over the phone, or at one of our retail stores) you may choose whether or not you would like to receive emails from us regarding our products, services, contests, and promotions. From time to time, we may also send you emails to help us learn more about your shopping preferences. In addition, we may use information about your product interests and purchases to help us improve our site design and your shopping experience. If you make a purchase online or over the phone, we may also send you notices about our products, services, contests and promotions through postal mail.
To serve you better, we may combine information you give us online and in our shop as well as information about your product interests and purchases. In addition, we may combine information you provide with demographic information that is publicly available. We use this combined information to enhance and personalize your shopping experience with us, and to communicate with you by email or postal mail about our products, services, contests, and promotions that may be of interest to you.
Does Wicked Stitch and Logo share my information with third parties?
We contract with third parties to assist us in the authorization of credit card information to fulfill customer orders. We do not authorize any of those third parties to make any other use of your information.
We do not share, rent or sell any information we collect online to any unaffiliated third party.
How does Wicked Stitch and Logo protect kids’ privacy?
Like you, we at Wicked Stitch and Logo are concerned about the safety of children when they use the Internet. Consistent with the Children’s Online Privacy Protection Act of 1998, we will never knowingly request personally identifiable information from anyone under the age of 13 without prior verifiable parental consent.
If we become aware that a subscriber is under the age of 13 and has signed up without prior verifiable parental consent, we will remove his or her personally identifiable information from our files. Please note: we may nevertheless maintain a record of that person’s name and address in a “do not sign up” file to avoid subsequent sign up by a child under the age of 13.
What about links to other Web sites and services?
Wicked Stitch and Logo may contain links to other sites that are not under our control. These Web sites have their own policies regarding privacy, which you should review before visiting them. We have no responsibility for linked Web sites and provide these links solely for the convenience and information of our visitors.